Welcome to Tiger Mabati Factory. These Terms and Conditions govern your use of our website, purchases, and services. By accessing or purchasing from our website, you agree to comply with the terms outlined below.

1. Products and Pricing

  • All prices listed on our website are in Kenyan Shillings (Ksh) and are inclusive of applicable taxes.

  • Product descriptions and images are for reference. Actual color, size, or pattern may slightly vary.

  • We reserve the right to adjust product pricing or availability without prior notice.

2. Orders & Payments

  • Orders can be placed online or via direct contact (phone/email).

  • Full payment or deposit may be required to confirm your order.

  • We accept various secure payment methods including mobile money, bank transfers, and in-store payments.

3. Delivery

  • We offer nationwide delivery across Kenya.

  • Free delivery may apply to select locations and order values—details provided during checkout or via phone.

  • Delivery timelines depend on your location and product availability. We aim for timely delivery but are not liable for delays beyond our control.

4. Returns & Exchanges

  • Returns are accepted within 3 days of delivery for incorrect or defective items.

  • Products must be in original condition, unused, and returned with proof of purchase.

  • Customized or cut-to-size orders are non-refundable unless faulty.

5. Warranty

  • Some roofing products come with manufacturer warranties (e.g., 15–50 years for stone-coated tiles).

  • Warranty coverage applies to product defects, not improper installation or misuse.

  • Proof of purchase is required to make a warranty claim.

6. Intellectual Property

All website content (text, logos, images, designs) is the property of Tiger Mabati Factory and may not be used without permission.

7. Limitation of Liability

We are not liable for:

  • Any indirect or consequential losses

  • Damages caused by improper installation or third-party services

8. Governing Law

These terms are governed by the laws of the Republic of Kenya. Disputes shall be resolved under Kenyan jurisdiction.

9. Contact Us

For any queries related to these terms, reach out to us at:
📧 sales@tigermabati.co.ke
📞 0711 337 777